FAQ

• ABOUT PETPLATE

  • Why should I switch to PetPlate?
  • How does Pet Plate work?

• OUR PLANS

  • How much does Pet Plate cost?
  • Do you have trial options? Can I get a sample?
  • What’s a topper plan?

• OUR FOOD

  • How's Pet Plate made?
  • How do I transition my dog to Pet Plate?
  • Are your meals organic?
  • Should I check in with my vet before switching my dog’s diet?
  • When will PetPlate offer cat meals?

• SHIPPING AND PACKAGING

  • Where does Pet Plate ship?
  • How is Pet Plate packaged?
  • How environmentally friendly is Pet Plate packaging?

• STORING & FEEDING

  • How long does Pet Plate stay fresh?
  • How do I know how much to feed my dog?

• MANAGING MY ACCOUNT

  • Can I add another dog to my account?
  • Can I skip shipments, pause, or cancel at any time?
  • When am I charged for each delivery?
  • What if my dog doesn’t like it?

• SHARE THE MISSION

  • Want to partner with Pet Plate?
  • Do you have a referral program?
  • How do I become an affiliate?