FAQ

• POPULAR QUESTIONS

  • ★ Do you have trial options? Can I get a sample?
  • ★ Where does PetPlate deliver?
  • ★ Can I freeze my PetPlate meals?
  • ★ Do I have to subscribe in order to get your meals?
  • ★ How much does PetPlate cost?

• ABOUT PETPLATE

  • How does PetPlate work?
  • Why should I switch to PetPlate?
  • Where does PetPlate make its food?
  • Weren't y'all on Shark Tank?
  • When will PetPlate offer cat meals?

• NUTRITION & FEEDING

  • ★ What's in a PetPlate meal?
  • ★ What’s the recommended routine?
  • ★ How much should I serve my adult dog?
  • ★ How much should I serve my pup?
  • ★ How do I transition my dog to PetPlate?

• STORAGE

  • ★ How long do meals last in the fridge?
  • ★ What's the shelf life of my dog's meals?
  • Should I heat the meals up after storing them?
  • Can I freeze my PetPlate meals?
  • Do I have to prep the PetPlate meals?

• MANAGING MY ACCOUNT

  • ★ I'd love to spread the word!
  • Can I cancel or make changes at any time?
  • What does it mean to "Pause" my account?
  • Can switch to another plan?
  • Can I skip a box?

• ORDERING & DELIVERY

  • ★ Can I add more than one dog to a plan?
  • ★ What kind of Packaging does my PetPlate arrive in?
  • How does delivery work?
  • What's your delivery fee?
  • What do I do with all of these packing materials?